Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Contact Information
Information We Collect
Personal Information
- Name and contact information (email, phone number)
- Company information and business details
- Tax-related information and documents
- Communication preferences
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referral sources and search terms
- Cookies and similar technologies
How We Use Your Information
Service Delivery
- Provide tax consulting services
- Process payments and invoices
- Send service updates and notifications
- Respond to inquiries and support requests
Business Operations
- Improve our services and website
- Analyze usage patterns and trends
- Send marketing communications (with consent)
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who help us deliver our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Technical Measures
- SSL encryption for data transmission
- Secure data storage and access controls
- Regular security audits and updates
- Firewall and intrusion detection
Organizational Measures
- Employee training on data protection
- Access controls and authentication
- Incident response procedures
- Regular policy reviews
Your Rights
Access and Control
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing
Communication Preferences
- Opt-out of marketing communications
- Update communication preferences
- Withdraw consent at any time
- Request data portability
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze website usage:
Essential Cookies
Required for website functionality and security. These cannot be disabled.
Analytics Cookies
Help us understand how visitors use our website to improve our services.
Marketing Cookies
Used to deliver personalized advertisements and track campaign performance.
Functional Cookies
Enable enhanced functionality and personalization features.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:
- Active Clients: Duration of service plus 7 years for tax compliance
- Prospects: 2 years from last interaction
- Website Analytics: 26 months
- Marketing Communications: Until consent withdrawal
Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our website
Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Data Protection Officer: For GDPR-related inquiries, please contact our Data Protection Officer at support@myuae.tax